Title: Self Assessment at the JRC Institute for the Protection and Security of the Citizen
Authors: ADDABBO CARMELO
Citation: Excellence One
Publisher: European Foundation for Quality Management (EFQM)
Publication Year: 2006
JRC N°: JRC32849
URI: http://publications.jrc.ec.europa.eu/repository/handle/JRC32849
Type: Articles in Journals
Abstract: In the framework of the corporate development initiatives of the European Commission - Joint Research Centre aimed at promoting a performance based quality management culture at all levels of the organisation, the Institute for the Protection and Security of the Citizen has been engaged in the conduction of Self-Assessment exercises using as reference the Excellence Model of the European Foundation for Quality Management. This paper summarizes the accrued experience from three successive exercises carried out on a biennial basis. Salient results with specific reference to the applicability of a workshop- based and perception-driven self-assessment methodology in the relevant institutional research context are reviewed.
JRC Institute:Institute for the Protection and Security of the Citizen

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