ICT-Enabled Social Innovation in Support of Public Sector Reform: the Potential of Integrated Approaches to Social Services Delivery to Promote Social Investment Policies in Europe
In a context of economic crisis and ageing population arises the idea of social investment as the preparation of citizens throughout their lives to confront risks. It supposes a better use of public resources, so it can result in considerable savings later on. In this context, a number of innovations are emerging, most enabled by Information and Communication Technologies (ICTs). The aim of this article is to characterize the phenomenon and its underlying elements so to advance a proposal of a conceptual and analytical framework to analyse initiatives promoting social investment with regard to integrated approaches to social services provision
MISURACA Gianluca;
COLOMBO VILARRASA Clelia;
2016-10-11
ACM
JRC100238
978-1-4503-3640-6,
http://dl.acm.org/citation.cfm?doid=2910019.2910084,
https://publications.jrc.ec.europa.eu/repository/handle/JRC100238,
10.1145/2910019.2910084,
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