How to measure the effectiveness of return?
Problem definition and alternative definitions of the return and readmission rates
The report addresses the issue of how to measure return effectiveness, which is considered as one dimension of the wider concept of return performance. The commonly used indicators at EU level are the return and readmission rates. While these are useful synthetic indicators, they present several limitations. The first part of the report analyses these limitations and proposed potential ways forward. The second part provides alternative definitions of the return and readmission rates and provides recommendations on how to integrate these with the existing indicators.
BELMONTE Martina;
TARCHI Dario;
SERMI Francesco;
2021-01-22
Publications Office of the European Union
JRC122948
978-92-76-27075-1 (online),
978-92-76-28593-9 (print),
1831-9424 (online),
1018-5593 (print),
EUR 30491 EN,
OP KJ-NA-30491-EN-N (online),
OP KJ-NA-30491-EN-C (print),
https://publications.jrc.ec.europa.eu/repository/handle/JRC122948,
10.2760/200580 (online),
10.2760/31436 (print),
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