Roaming Performance Study
(SMART 2018/0011) Final Report
Executive Summary
An assessment of technical performance of mobile networks
for Roaming in the EU
In the context of the review of the EU Roaming Regulation, this document presents results of a study on roaming performance assessment by field measurements on mobile broadband involving 40 mobile networks in 13 EU countries. JRC’s mobile app netBravo was used to carry out the measurements and analysis of data. Download speed, upload speed and latency were measured for all roaming tests and results were analysed. The study found mixed results on the quality of service (QoS) in roaming. Customers had better as well as worse QoS than at home. However, customers of 21 mobile networks from 11 countries at least once had worse QoS in roaming compared to at home even when technical conditions were available for better quality. Such cases accounted for 25% of all roaming instances in the tests.
CHAWDHRY Pravir;
FOLLONI Gianluca;
LUMACHI Stefano;
LUZARDI Stefano;
2021-03-04
Publications Office of the European Union
JRC124253
978-92-76-30838-6 (online),
1831-9424 (online),
EUR 30602 EN,
OP KJ-NB-30602-EN-N (online),
https://publications.jrc.ec.europa.eu/repository/handle/JRC124253,
10.2760/26543 (online),
Additional supporting files
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