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Artificial intelligence in the public sector

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A driver for positive change when applied in a human-centric and trustworthy way
Artificial Intelligence (AI) is increasingly influencing European’s daily life. The use of AI is taking off in the public sector, impacting how processes take place, while regulations are underway to guarantee a trustworthy and human-centric use of technology. This infographic explores in a synthetic way 4 questions on the subject, apart from introducing the mounting relevance of GeoAI. Questions answered are the following: • How is AI becoming a game changer for public services and policymaking? • How do public administrations use AI at present? • How could public administrations use AI in the next years? • What are the attention areas to promote public sector digital transition with AI?
2022-05-12
Publications Office of the European Union
JRC129199
978-92-76-52110-5 (online),   
OP KJ-01-22-360-EN-N (online),   
https://joinup.ec.europa.eu/node/704958,    https://publications.jrc.ec.europa.eu/repository/handle/JRC129199,   
10.2760/35864 (online),   
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