Effectiveness Evaluation Methodology for Safety Processes to Enhance Organisational Culture in Hazardous Installations

Safety performance indicators are nowadays widely collected and used in hazardous installations. The IAEA, OECD, WANO and other international organisations have developed approaches that strongly promote the deployment of safety performance indicators. Amongst mainly operational performance, some of the given indicators address also organisational and safety culture aspects. Nevertheless, hazardous installations are often confronted with the difficulty of collecting the large number of different safety indicators and moreover of giving a meaning to the collected numbers and trends, especially those that should reflect a positive safety culture. The present work briefly reviews and compares some approaches to safety performance indicators. Then, it proposes an approach based on the deployment of a process view where safety processes and personnel involvement in the definition of activities important to safety processes are central. Safety is fully embedded into the staff activity and in this way, key personnel is directly involved in identifying and supplying leading indicators related to their own daily activity and is responsible and accountable for keeping the measurement matrix alive. Besides the use of lagging indicators, particular emphasis is given to the importance of identifying and selecting leading indicators which can be used to drive safety performance also for organizational and safety culture.

MENGOLINI Anna Maria;  DEBARBERIS Luigi; 

2008-06-19

ELSEVIER SCIENCE BV

JRC35116

0304-3894,   

www.elsevier.com/locate/jhazmat,    https://publications.jrc.ec.europa.eu/repository/handle/JRC35116,   

10.1016/j.jhazmat.2007.11.078,