The Emergence of Social Computing: Implications for Government

The strong and unexpected growth of social computing applications has led many to believe that it is a sign of changing times whereby users ¿ as consumers, citizens, patients, learners, workers, etc. ¿ are taking in increasingly important role in the way products and services are shaped and used. This article will look at the implications of using social computing applications in the core activities of government. It will argue that to experiment and engage with these applications is not only potentially beneficial, but probably the safest option for government. But it is not the public sector only being affected by social computing. Parallels can be drawn from the issues raised in this article for the development of products and services in the private sector, as well as by the civil society.

OSIMO David;  PUNIE Yves; 

2008-07-07

International Institute of Communications

JRC45343

http://www.iicom.org,    https://publications.jrc.ec.europa.eu/repository/handle/JRC45343,