Comparative Study of Public e-Service Centres in Europe

The findings in this report are based on eight interviews5 with representatives of Public E-Service Centres in Europe (PESCE). Syb Groeneveld (independent expert to the European Commission) and Alexandra Haché (Directorate-General Joint Research Centre - IPTS of the European Commission) conducted the interviews and the additional research. The interviews put emphasis on demonstrable user benefits of e-Inclusion through services and activities conducted by centres involved in public e-services across Europe. These centres are organised in different models. Some can be defined as NGOs, others as nonprofit government organisations that manage large networks of ground level organisations, some are run within a public-private partnership, or have the form of a civil society community project without being a legal entity.

GROENEVELD Syb;  HACHE Alexandra; 

2008-10-06

European Commission - DG INFSO - epractice.eu

JRC46804

http://www.epractice.eu/document/4828,    https://publications.jrc.ec.europa.eu/repository/handle/JRC46804,