Operational resilience refers to the ability of an organization and its management to prevent disruptions from occurring as well as the aptitude to react quickly to and recover from a disruption of primary business and relative processes. Such scenarios pertain to human-centric collaborative commerce systems. The playing field thus encompasses complex socio-technical-economical systems, risk-crisis management and expert judgments in multi-actor and multi-criteria fuzzy decision making circumstances.
Fuzzy cognitive mapping lends itself particularly well to these circumstances and has already been successfully investigated in a wide range of applications, from ecological system modeling to knowledge processing. Operational resilience and business continuity management are a further two ideal applications for FCMs (Fuzzy Cognitive Maps) and are proposed and discussed in detail in this Chapter.
WARD David;
TRUCCO Paolo;
2012-01-09
ASERS Publishing House
JRC66417
978-606-923486-5-3,
https://publications.jrc.ec.europa.eu/repository/handle/JRC66417,
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