Exploiting Fuzzy Cognitive Maps in Resiliency related Management Decisions

Operational resilience refers to the ability of an organization and its management to prevent disruptions from occurring as well as the aptitude to react quickly to and recover from a disruption of primary business and relative processes. Such scenarios pertain to human-centric collaborative commerce systems. The playing field thus encompasses complex socio-technical-economical systems, risk-crisis management and expert judgments in multi-actor and multi-criteria fuzzy decision making circumstances. Fuzzy cognitive mapping lends itself particularly well to these circumstances and has already been successfully investigated in a wide range of applications, from ecological system modeling to knowledge processing. Operational resilience and business continuity management are a further two ideal applications for FCMs (Fuzzy Cognitive Maps) and are proposed and discussed in detail in this Chapter.

WARD David;  TRUCCO Paolo; 

2012-01-09

ASERS Publishing House

JRC66417

978-606-923486-5-3,