Managing e-Governance: a framework for analysis and planning

The purpose of this chapter is to present and discuss the application of an analytical framework for managing digital innovation initiatives in the public sector. The chapter positions e-Government and digital innovation initiatives in the public sector within the broader framework of e-Governance (i.e. the governance with and of ICT) (Misuraca, 2007). Taking these issues into account the chapter first discusses the conceptual framework at the basis of the analysis, proposing a higher order conceptualization of the relationship between e-Governance and its underpinning value drivers of performance, openness, and inclusion. In particular, the analysis focuses on the role of these value drivers for the enactment of digital governance initiatives such as the ones related to open government and smart cities in particular. The applicability of the framework is presented through the discussion of interpretative case studies of initiatives carried out in the European municipalities of Barcelona and Tallinn. The final contribution of the chapter is expected to be the identification of a typology of e-Governance ‘attitudes’ to provide evidence of further specific interventions required for an appropriate management of similar initiatives in other countries. The chapter concludes highlighting the policy implications for administrative reform and offering practical recommendations for implementing digital governance initiatives.

MISURACA Gianluca;  VISCUSI Gianluigi; 

2013-06-05

Information Science Reference

JRC76563

ISBN 978-1-4666-4245-4 (print),    ISBN 978-1-4666-4246-1,    ISBN 978-1-4666-4247-8,   

https://publications.jrc.ec.europa.eu/repository/handle/JRC76563,   

10.4018/978-1-4666-4245-4.ch010,