Principles for user-centric practices of cloud platforms
Voluntary guidelines for improving the user experience of cloud platforms
The report outlines the creation of heuristic principles aimed at enhancing the user experience for developers working on policy-relevant projects (defined in Kilsedar et al. 2023) within the cloud ecosystem. Recognizing the importance of interoperability, our approach considers the cloud ecosystem in its entirety rather than focusing on individual platforms. This perspective allows users to integrate services from multiple platforms seamlessly, which is essential for completing the development lifecycle of their projects. The findings of this study lead to a series of recommendations that extend beyond technical aspects and encompass governance considerations, ensuring a comprehensive strategy for user-centred digital platform improvement. The natural evolution of this work is the development of a guide which provides practical recommendations and self-assessment checklists.
DI LEO Margherita;
KONA Albana;
KILSEDAR Candan;
GRZYBOWSKI Patrik;
SANTORO Mattia;
SCHICK Michael;
TITS Laurent;
2025-03-25
Publications Office of the European Union
JRC141544
978-92-68-25841-5 (online),
1831-9424 (online),
EUR 40271,
OP KJ-01-25-197-EN-N (online),
https://publications.jrc.ec.europa.eu/repository/handle/JRC141544,
10.2760/6756717 (online),
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