GovTech Practices in the EU

A glimpse into the European GovTech ecosystem, its governance, and best practices

To support governments in the EU embracing GovTech, this report provides an overview of the diversity of GovTech programmes and shares lessons learnt for setting up government-run GovTech programmes. While the focus of this report is on national GovTech programmes, its findings and conclusions can be applied to others levels of government as well. The term GovTech refers to the use of emerging technologies and digital products and services by government from start-ups and SMEs - instead of relying on large system integrators. This report presents an overview of how the existing GovTech programmes are set up in different EU member states and introduces practical case studies. This is followed by a discussion of the rationale of governments’ investment in GovTech and the barriers countries have encountered when engaging with the GovTech ecosystem. The report then distils important lessons learned for setting up government-run GovTech programmes. This report is aimed at anyone wanting to understand how governments are already supporting GovTech, and especially public sector managers who are looking for a starting point for establishing or improving a GovTech programme. It is part of two twin reports on GovTech developed by the JRC with support from the ISA² programme.

KUZIEMSKI Maciej; MERGEL Ines; ULRICH Peter; MARTINEZ Amanda

Kuziemski, M., Mergel, I., Ulrich, P. and Martinez, A., GovTech Practices in the EU, EUR 30985 EN, Publications Office of the European Union, Luxembourg, 2022, ISBN 978-92-76-47234-6, doi:10.2760/74735, JRC128247.

2022-03-02

Publications Office of the European Union

JRC128247

978-92-76-47234-6 (online)

1831-9424 (online)

EUR 30985 EN , OP KJ-NA-30985-EN-N (online)